Adsrvr Site Wide Tag

ACKNOWLEDGEMENT - By submitting your personal information, you acknowledge that: (1) you are 17 years of age or older; (2) we may contact you with offers and information about our products and services; and (3) you have read our Privacy Policy and understand your rights as a consumer.

Valley Hi Toyota Coronavirus Information & FAQ

Portrait of two happy car sales consultants working inside vehicle showroom.

COVID-19 & Valley Hi Toyota
Your Health is Priority #1.

During these uncertain times, we know that you must have a lot of questions. At Valley Hi Toyota, we're trying to answer as many as we can to help keep you informed of your car-buying and -servicing options. We hope you'll find this information about how we're operating during the COVID-19 outbreak useful. If there's anything we can help you with, please don't hesitate to reach out to our Toyota dealer in Victorville, CA, at your earliest convenience.

Is Valley Hi Toyota Open Right Now?

Yes, Valley Hi Toyota is open right now!

At this time, you're still welcome to visit us at our Toyota dealership in Victorville, CA. If you choose to visit us, please know that all of us at Valley Hi Toyota consider the health and safety of our customers and employees a top priority. Therefore, we have new practices and sanitation measures in place so you can feel confident in our environment.

Can I Buy a Car from Valley Hi Toyota Right Now?

Yes, you can buy a car from Valley Hi Toyota right now.

Valley Hi Toyota is committed to serving the local Victorville community any way we can during this pandemic, so we're making it easier than ever to upgrade to a new car while practicing recommended social distancing techniques. If you're interested in buying a new Toyota or used car for sale right now, we encourage you to make an appointment for us to deliver a vehicle right to your door. Whether you're interested in buying or leasing a new Toyota, you'll get peace of mind knowing we'll deliver it to you for a test-drive or after the purchase.

If you choose to have a car delivered to you, know that all of our vehicles are properly cleaned and sanitized per the guidelines we've received from local authorities. Our staff is trained on the best practices for social distancing to ensure every interaction is safe.

Are Car Dealerships Essential in California?

Since auto repair shops are essential businesses in California, Valley Hi Toyota is open and accepting service appointments right now.

Our Victorville service center is fully staffed and ready to tend to all your routine and critical auto repair essentials.

Is Valley Hi Toyota Open for Service?

Yes, Valley Hi Toyota is open for service. Auto repair shops are essential businesses, so we will continue to remain open unless instructed differently by authorities.

Whether your check engine light is on or you simply want to take care of routine maintenance, you can trust our Toyota service center in Victorville, CA, for reliable auto repairs nearby. We can take care of Toyota oil changes, brake repairs, battery replacements and more! If you'd like to schedule a service appointment or learn about the current Valley Hi Toyota hours, just give us a call at (866) 405-5098.

Does Valley Hi Toyota Deliver?

Yes, Valley Hi Toyota is happy to deliver to you.

To protect both our customers and our employees, the entire team at Valley Hi Toyota is practicing safe social distancing. However, we are working and we're ready to tend to all your Toyota sales and service needs. If you're interested in buying a vehicle from us, our team would be happy to bring you the car, truck or SUV you've been eying so you can take a test-drive. If you'd then like to buy the car, we'll talk to you about our new Toyota specials so we can get you behind the wheel as soon as possible.

What Are the New Valley Hi Toyota Sanitation Measures?

Here at Valley Hi Toyota, there's nothing more important to us than the health and safety of our customers and employees. In addition to our regular cleaning schedule, we are taking steps to protect our community, including:

  • Significantly increasing the frequency of cleaning and sanitizing, especially high-use surface areas.
  • Sanitizing the lounge area every hour and upon the exiting of customers. We will also provide additional cleaning upon request.
  • Temporarily removing our complimentary snacks for customer waiting area; however, they are available upon request.
  • Limiting close and personal contact like handshaking and high-fives. Instead, we are greeting customers with smiles.
  • Our team members are frequently washing their hands.
  • In an effort to keep new vehicles sanitary, we are requiring all employees to wear protective gloves on test drives, and gloves will be offered to customers for test drives.
  • We ask that customers do their part to prevent the spread of COVID-19 and seasonal disease by following guidance available on the CDC.gov website.

How Should I Clean My Car to Prevent Coronavirus?

If you're using your car for errands like grocery store runs or any other purpose, it's important to sanitize it frequently to prevent the spread of coronavirus. Not sure how to disinfect your car? We recommend the following measures:

  • Wash your hands; put on disposable gloves (if available) before you begin sanitizing your car.
  • Use a mild dish soap or other common household disinfectants to scrub high-touch areas like the dashboard, steering wheel, touchscreens and door handles.
  • If you have space and supplies, consider keeping disinfecting wipes in your car for more frequent wipe downs.
  • Not sure how to clean leather seats in a car? You can use any type of leather cleaner. Be sure to use a microfiber cloth to avoid scratching the leather!

Please contact Valley Hi Toyota if you have any other questions about the best practices we have in place to combat coronavirus, or about the services we can offer you during this pandemic. We're committed to serving the Victorville community any way we can!