Supporting Our Customers During Delays

There’s no doubt that vehicle shopping has changed a lot in the last few years. Whether you’ve been on the hunt for a new or used vehicle, you’ve probably experienced low stock, shortages, and delays. As chip shortages and long shipments continue to affect us all, the team here at Valley Hi Toyota wants our customers to know that we’re here to do everything we can to help. The changing climate in the automotive industry has affected us to, so we understand how frustrating and helpless it can feel. Even auto parts are experiencing the same issues as our vehicle inventory, but we’re committed to assisting our customers and getting them what they need.

We’re Here for You

From parts manufacturers to technicians right here in Victorville, there’s no part of the supply chain that isn’t waiting for a part or diligently tracking their shipments. The truth is that it isn’t just the auto industry that’s impacted. Worker scarcity is seen throughout the working world, which in turn affects manufacturing and shipping times as well as vehicle assembly. As these problems continue through 2022 and into the beginning of 2023, the only thing we can do is work together the best we can.

While there’s not much we can do to speed up wait times or get the parts you need, we want our customers to know that there are a few things that we can do. If you’ve been patiently waiting, we’ll keep the line of communication open. If we receive an update or further delays, we’ll be sure to let you know right away, even if the news is disappointing. While you wait on new vehicles to arrive, we can help you find something that will work in the meantime. Is there a specific used vehicle you’ve been looking for? Then let us know! We’ll keep an eye out and you’ll be the first to know when one comes in stock.

Contact Valley Hi Toyota

Most importantly, we want to thank you, our customers. Valley Hi Toyota truly values each person who comes through our doors or browses our online inventory. So if there’s something we can do, get in touch. Everyone from the sales team to our service department is here for you as we all get through this difficult time together.

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